10 minute limit ??

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surfcandy
Posts: 4
Joined: Wed Jan 29, 2020 4:11 am

10 minute limit ??

Post by surfcandy » Wed Jan 29, 2020 4:16 am

I have all the modules Ship Pack 1, 2, and Falklands, and Jutland Pro and my Campaigns and Scenarios end after 10 minutes. According to the directions they should continue.

SES Garbo
Site Admin
Posts: 12
Joined: Wed Oct 16, 2019 2:50 pm

Re: 10 minute limit ??

Post by SES Garbo » Wed Jan 29, 2020 11:39 am

Hi Surfcandy!

The 10 minute time limit will only be applied to campaigns and scenarios that are contained within express (trial) versions.

Go to your games list within StormPowered and check the product names to see if they are in fact "Express Editions." If you see Ship Pack 1 & 2 and Map Pack 1 listed as express editions, then those scenarios will have a 10 minute time limit.

I hope this helps. If you have any further issues, please follow the link below and create a support ticket so that one of our technicians can assist you.

https://support.stormeaglestudios.com

Thanks!

surfcandy
Posts: 4
Joined: Wed Jan 29, 2020 4:11 am

Re: 10 minute limit ??

Post by surfcandy » Wed Jan 29, 2020 1:02 pm

Thank you for your speedy reply. It's been awhile and I wasn't sure what I bought.
It appears the words Express Edition do appear next to those three modules Ships 1,2, and Map 1. What threw me off was also along side those modules it states those products are "installed" in Jutland.
So now I have to wait for a sale if above is the case. Also had alot of trouble could not either register or create a support ticket.

SES Garbo
Site Admin
Posts: 12
Joined: Wed Oct 16, 2019 2:50 pm

Re: 10 minute limit ??

Post by SES Garbo » Wed Jan 29, 2020 2:31 pm

Since they are in fact Express Editions then they will have the 10 minute time limit unfortunately. I apologize for the confusion.

The support site requires a separate account In order to create a support ticket. You can create one by clicking the "New users click here to sign up" link at the top of the page.

surfcandy
Posts: 4
Joined: Wed Jan 29, 2020 4:11 am

Re: 10 minute limit ??

Post by surfcandy » Wed Jan 29, 2020 3:51 pm

Having trouble even attempting to purchase modules to Jutland Pro. I have Jutland Pro and yet the checkout process won't allow me to just purchase a module like Map Pack 1 or Ship Packs 1 and 2. It forces me to re-purchase Jutland Pro saying it is required. I am logged into my account from the start up of Stormpowered when launching Jutland Pro game ok. Very strange

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