Thanks, since I don't know my password (and the password reset function at the support portal is not working for me either), I have had to submit the support ticket under a different username - "smithcorp".
thanks
Brian Smith
Search found 4 matches
- Tue Nov 05, 2019 3:44 pm
- Forum: Technical Support
- Topic: Help please with password reset
- Replies: 5
- Views: 15008
- Tue Nov 05, 2019 4:11 am
- Forum: Technical Support
- Topic: Help please with password reset
- Replies: 5
- Views: 15008
Re: Help please with password reset
I've tried a second time today - get a message that the new one-time password has been sent, but nothing received in my email account. Checked spam etc, no sign of it. The account is receiving messages, but nothing from SES. Appreciate it if you coul look into it please.
- Mon Nov 04, 2019 4:42 pm
- Forum: Technical Support
- Topic: Help please with password reset
- Replies: 5
- Views: 15008
Re: Help please with password reset
Hi ,
Thanks for the reply. I've tried both links without luck. I used the store "forgot your password" dialogue more than half an hour ago, got the message to say my new password has been sent, but nothing has arrived in my inbox.
Thanks for the reply. I've tried both links without luck. I used the store "forgot your password" dialogue more than half an hour ago, got the message to say my new password has been sent, but nothing has arrived in my inbox.
- Mon Nov 04, 2019 12:24 am
- Forum: Technical Support
- Topic: Help please with password reset
- Replies: 5
- Views: 15008
Help please with password reset
Hi - I am trying to reinstall Jutland and Distant Guns after a PC upgrade stuffed my installation. I have tried to use the retrieve password function on the support pages here: https://support.stormeaglestudios.com/customer/getpass.aspx without luck. I enter my email address associated with my accou...