Search found 27 matches

by SES Garbo
Thu Sep 23, 2021 11:24 am
Forum: Technical Support
Topic: Ships appear doubled, green and red, jutland intro screen is reddish
Replies: 1
Views: 3299

Re: Ships appear doubled, green and red, jutland intro screen is reddish

Hi Sammy!

That is very odd indeed. First try updating your graphics card drivers, reboot your pc and try again.

If that doesn't work try doing a fresh install of Jutland through the StormPowered client and then give it another go.

If you're still having trouble please let me know.
by SES Garbo
Fri Sep 17, 2021 9:16 am
Forum: Technical Support
Topic: username and pswd not recognised
Replies: 5
Views: 2583

Re: username and pswd not recognised

Hi Saddletank.

This issue should be resolved and I apologize for the inconvenience.

Please let me know if you're still having trouble.
by SES Garbo
Wed Sep 15, 2021 10:45 am
Forum: Technical Support
Topic: Cannot activate offline Mode
Replies: 2
Views: 1644

Re: Cannot activate offline Mode

Scratch that! I was able to find you in our database.

Go ahead and restart StormPowered and then give it another try.
by SES Garbo
Wed Sep 15, 2021 10:09 am
Forum: Technical Support
Topic: Cannot activate offline Mode
Replies: 2
Views: 1644

Re: Cannot activate offline Mode

Hi!

Could you send me a private message and let me know the email address associated with your StormPowered account?

Thanks!
by SES Garbo
Tue Aug 31, 2021 3:48 pm
Forum: Technical Support
Topic: Jutland Multiplayer
Replies: 2
Views: 1952

Re: Jutland Multiplayer

Hi Saddletank! Windows 10 completely disables all LAN capability with Direct Play so unfortunately Hamachi will no longer work. What you will need to do is set up the multiplayer game and then have the other player(s) right click on Jutland in their My Games list, select "Look for an online game of ...
by SES Garbo
Tue Aug 10, 2021 10:29 am
Forum: Technical Support
Topic: username and pswd not recognised
Replies: 5
Views: 2583

Re: username and pswd not recognised

Hi Saddletank. Again I'm very sorry you were experiencing these issues and I'm glad everything is working for you once again. And just for future reference, you will never under any circumstances be required to re-purchase the games. If you're ever having an account related issue, the best course of...
by SES Garbo
Tue Aug 10, 2021 9:34 am
Forum: General Discussion
Topic: Servers down?
Replies: 10
Views: 8241

Re: Servers down?

Hi guys,

I apologize for the delayed response. We've had some technical issues the past week as you've seen which unfortunately resulted in a loss of service. I'm happy to hear everything is working for you guys again.
by SES Garbo
Wed Jul 28, 2021 10:03 am
Forum: General Discussion
Topic: Servers down?
Replies: 10
Views: 8241

Re: Servers down?

Hi Wally!

We were having a brief outage but everything should be back up and running now!
by SES Garbo
Thu Apr 29, 2021 11:22 am
Forum: Technical Support
Topic: Fresh reinstall, but will not update
Replies: 5
Views: 3268

Re: Fresh reinstall, but will not update

My pleasure! I'm happy to hear you got it working! "Is there any reason Norm hasn't allowed his two awesome naval games to be purchased via Steam?" This is something that's been talked about and is a possibility in the future. "is there a preferred folder location? Does it need to be inside Stormpow...
by SES Garbo
Wed Apr 28, 2021 9:55 am
Forum: Technical Support
Topic: Fresh reinstall, but will not update
Replies: 5
Views: 3268

Re: Fresh reinstall, but will not update

Hi Saddletank! Welcome back! Are you trying to install Jutland and Distant Guns through the StormPowered client? As this is the only way to access those updates. If not, just to get you started on a clean slate, make sure to first uninstall Jutland and Distant Guns and then follow the link below to ...